Policies and Standards for RTOs Banner

St John Ambulance Western Australia is a Registered Training Organisation (RTO), via the College of Pre-Hospital Care under RTO ID number 0392.

The Standards for Registered Training Organisations (RTOs) 2015 are in place to ensure nationally consistent, high-quality training and assessment services for the clients of Australia’s vocational education and training (VET) system.

The purpose of these Standards is to:

  • Set out the requirements that an organisation must meet in order to be a registered training organisation (RTO).
  • Ensure that training products delivered by RTOs meet the requirements of training packages or VET accredited courses, and have integrity for employment and further study.
  • Ensure RTOs operate ethically with due consideration of participants’ and enterprises’ needs.

All registered training organisations (RTOs) in Australia are responsible for ensuring they fully comply with the Standards at all times as a condition of their registration.

The standards came into effect in April 2015.

St John WA – RTO ID number 0392 – RTO Policies and Procedures to support the Standards for RTOs 2015 are currently under review.


St John RTO currently has thirty (30) policies in place that fully support the Standards for RTOs 2015.

Policies are statements of how St John RTO intends to conduct its services, compliance and actions, and provide a set of guiding principles.

Fifteen (15) of these policies outline St John RTO obligations and responsibilities to the participant, and the participants rights, and obligations, and responsibilities to St John RTO.


RTO policies



Education and Support Services Policy

PDF

Education and Support Services List

PDF

Course Delivery and Assessment System

PDF

National Recognition and RPL

PDF

Transition to New Training Products

PDF

Issuing of AQF Certification

PDF

USI Requirements

PDF

Pre-enrolment and Enrolment

PDF

Course Fees

PDF

Complaints and Appeals

PDF

Records Management

PDF

Online Learning

PDF

Participant Identification

PDF

Access and Equity

PDF

Continuous Improvement

PDF

Plagiarism

PDF